Here you will find answers to frequently asked questions about netboard.me

You can always contact us via support@netboard.me to get more information on any question about our site.

Video tutorials

Frequently asked questions

General Questions

What is a netboard?

Netboard is a world wide accessible web page where you can easily gather videos, photos, RSS feeds, presentations, links and many more things from the web. Netboard is the best way to combine and share different web content.

Is there a limit to the number of netboards I can have?
There is no limit for that.
Will the limit appear later?
We don't have such plans
What is a meaning of Complaint here?

Complaint is a way to notify administrators about netboards that violate Terms of the Services.

I found a problem. What can I do? Can it be fixed?

Please describe it using Feedback widget (Contact Support) at your personal page or just email us about the problem (support@netboard.me).

We will try to resolve the issue as soon as possible.

There are some features that are missing. Can you add them?
Your feedback about features you want is very important for us.

Email us about it (support@netboard.me) and we will try to add it.

Data, Privacy and Terms

What about GDPR?
netboard.me, as European company, is fully committed to complying with the GDPR

Your data is stored and processed in European Union.

We do not sell and/or distribute user data in any other way.

Our Terms Of Services cover GDPR aspects.

We committed to protect the privacy and security of our users.

We are committed to making further improvements to address any issues related to GDPR.

Where is the data stored?
In the European Union

Your data is stored and processed in Germany (Frankfurt and Falkenstein) and Netherlands (Amsterdam).

What company maintains the netboard.me?
Towermates OÜ (Estonia, European Union)

Sepapaja 6, Tallinn 15551

Do you sell my data to other companies?
No

We do not sell or share user data.

Do you use Google Analytics?
Yes

We use Google Analytics to track aggregated website behavior, such as what pages were looked at, for how long, etc.

The data we sent is completely impersonal - we have no ability to bind it with concrete user or track user behavior. The data is anonymized and contains no identifiable information like email, phone number, name, IP address etc.

This information is important to us for improving the user experience and determining site effectiveness.

We only use Google Analytics with user's consent.

You can always opt out of using Google Analytics and refuse the cookies associated with it in the cookie consent settings, even if you have previously given your consent.

Do you use any other third-party services that might access some of my data?
We use the following third-party services:

Mailchimp to send emails. Mailchimp is GDPR compliant.

UserVoice to receive and respond to support requests. UserVoice is GDPR compliant.

Paddle to receive payments. Paddle is GDPR compliant.

Where can I read about the netboard.me Terms Of Services?

Access Control

Who can see a WWW netboard?
Any person in the web.
Can someone see my private netboard?
If you are Personal account or Organization account owner:

No. No one else can see your private netboard.

If you are Organization Supervisor:

Yes. Your Organization account owner can access it.

If you are Organization user without Supervisor role:

Yes. Your Organization Supervisors can access it.

Can I share my private netboard with a friend?
Yes

You can select friends who can see your private netboard at your personal page using "Who can see this netboard" action. Also, you can do it in the netboard menu using "Grant access" option.

What is an access link?
You can share a netboard access link with someone without a netboard.me account.
It will allow them to collaborate on your netboard.

You can generate a Read link to allow them to see and comment on your private netboard.
You can provide an Edit link to allow them to edit your netboard with the same privileges as a registered co- author. Both links work with private and public netboards.

Netboard Editing

Can I move posts between tabs?
Yes

Just drag the post to the target tab name and its content will be shown.

Can I change the tab order?
Yes

Just drag and drop the tab while your netboard is in Edit mode.

When do my netboard changes become public?
Immediately after you save them.
Can I post a document from Google Docs?
Yes.

Just post the link, which Google suggests you for the document sharing.

Can I use tags?
Yes.

You can use tags to quickly filter posts on the netboard (e.g. #level1 or #level2). Just start any word with "#" to create a tag.

What is mosaic alignment?
Mosaic alignment makes your netboards fancier and more compact

We have recorded a short video to demonstrate the difference between default and mosaic alignments.

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How can I enforce strict posts order?
By the default netboard.me tries to fill empty space to make the board to look as a fancy Web Page.

Sometimes strict posts order is required. For this case you can use Ordered or Notes alignment.

The difference between them is height equalization which is not performed with Notes alignment.

To switch an alignment you need to enable Edit mode, open Customize tab, select main netboard area for customization and chose an option from alignments menu.

What does Trophy score mean?
 Trophy score is calculated automatically basing on the type and amount of content, number of followers and votes.

Higher trophy score affects search results rank and netboard position in the Top rated list of the Organization Explore page.

Do you have browser plugins?
Yes. We have plugins for Google Chrome and Firefox.

They work via context menu once installed.

Click right mouse button on the content you want to post (link, image, selected text, free space on the page to post a link to this page, etc.) and select Post to netboard from the appeared context menu.

Extension for Google Chrome

Firefox Plugin

Co-authoring

Who is a netboard co-author?
By the default co-author has limited ability to edit your netboard.

He/she can make new posts and delete previously added posts.

You can give more options to co-authors (customizie netboard theme/layout and/or edit other users content) on the netboard's settings screen.

Can I set a co-author for a private netboard?
Yes

Co-author will gain access automatically.

Organization Account

What is Organization account?

When you switch your account type to Organization you get an ability to register own users and create users groups.

Should I pay for Organization account?
No

It's free just like personal.

The free plan includes 10 users of the organization.

You need to upgrade from the free plan to the paid plan if you want to increase the number of users (student and teachers accounts) you can create in your organization.

Where can I switch my account type to Organization?
In your Settings

You should open Account tab of the setting screen.

Can I create organization user without Email?
Yes

Email address is optional for users created within Organization.

What does the "Active" column in the users table mean?
A user who has never logged in is marked as inactive.

After the first successful login the user is marked as "Active".

Who can collaborate with my organization users?
Only users of yours and friendly Organizations

In case the user has the Supervisor role, her/his followers can also collaborate with her/him.

What is Internal netboard?
Internal netboards are accessible only by users within your organization.

You can allow the access for friendly organizations, giving the Internal trust level to your friendship.

Internal netboards can also be shared, just like Private netboards, to open access for specific users or groups.

What is accounts friendship?
Owners can establish friendships between their accounts.

Friendship allows users of friendly organizations to collaborate (share, follow, vote, comment, etc.) and to access each other.

Once Friendship is established, it's possible to create common groups with users of the friendly organization.

What is "Internal" friendship trust level?

Users of the friendly organization with "Internal" trust level can access your organization internal netboards.

How can I request a friendship with another account?
Only account owner can request a friendship of another account.

You should click "Friendship Request" button on the profile page of the owner of another account.

Can I setup a friendship with Personal account?
No

Only two Organization accounts can establish a friendship.

Where can I find and manage the list of friendly organizations?
In your Settings

You should open Friendship tab of the setting screen.

What is Group Library and how does "Publish to Group" work?
Once you publish a netboard to the group it creates or updates Group Library.

Group members see published netboards in the Library section and receive updates on these netboards changes.

What user roles are supported?
Currently we support following user roles:

LMS Student - can only log in to netboard.me via LMS, has no password, no own profile panel and cannot create own netboards.

Regular User - can't publish content to the Web and her/his profile is accessible only by users from the same or friendly Organization.

With Web Access - users with this role can publish content to the Web and create access links to own netboards. Users profile are open, but only users of yours and friendly Organization can collaborate with them.

Supervisor - has almost the same rights as an account owner. Supervisor can't create or edit other supervisors but can create and manage other users and groups. Supervisor profile is open and her/his followers can collaborate with her/him.

Why is my netboard missing from Explore section and organization page?
There are two possible reasons:

The netboard is private or does not have enough content to be shown.
There is a rating (see Trophy score question) threshold which is used to prevent empty and incomplete pages from being displayed.

Integration with LMS

How does LMS integration work?
Netboard.me can be configured as an LTI 1.3 Provider with any LMS that supports LTI 1.3 integration.

To set up the integration, you must have admin access to your LMS and have an organization account on netboard.me.

After setting up the integration:

  • Teachers can add their netboards as an activity (resource, content, etc., depending on specific LMS terminology) to the course.
  • When students open a netboard from the LMS, they are automatically granted permission to read or edit, depending on the teacher's choice.

Go to your Account Settings > LMS tab, select the LMS option you want and follow the instructions to set up LMS integration.

How are users created?

When a user first enters netboard.me through the LMS, netboard.me tries to find the user in your organization's account using the user's email address provided by the LMS.

If no matches are found, a new user is created:

  • A teacher (instructor) is created with the Supervisor role.
  • A student is created with the LMS Student role.
How are the roles used?
Teachers created through the LMS are no different from other Supervisor users created directly on netboard.me.
  • They can reset the password and log in to netboard.me directly instead of through the LMS.
  • You can create teacher accounts in advance with the same email address they use in your LMS. In this case, they can log in to netboard.me as regular users and prepare materials. Netboard.me will match them with their email address when they log in through the LMS to select a netboard to share.
Users with the LMS Student role can only log in to netboard.me via LMS.
  • They don't have a password, they don't have their own profile panel, and they can't log in to netboard.me directly.
  • The administrator and supervisor can change the LMS Student user role to a different role. The user account will then work like a regular netboard.me user account with its own profile panel, the ability to create netboards, and log in to netboard.me directly.
How to manage LMS users?

The account administrator must manage teacher accounts in netboard.me. Netboard.me does not receive notifications when a teacher, for example, resigns from the school or changes their email address.

To prevent the number of unused student accounts from growing, the administrator can configure the LMS Students retention policy - the number of days that netboard.me must retain unused LMS Students accounts.

How do I add netboards to a course?

Generally speaking, the way you add a netboard to a course in an integrated LMS depends on how it has been configured by the LMS administrator. Below we describe typical cases for some popular LMSs.

The general approach is to add a netboard as a course activity, content, or resource, depending on your LMS. This may be called differently in different LMSs, but there is always a common action of selecting a link from the LTI 1.3 Provider (netboard.me).

When you add a netboard to a course, you will always see this window (it can be different sizes and open in a pop-up window or another browser tab, depending on the specific settings):

There you have to select the access level at the top and click on a netboard to add it.
How do I add netboards to a course in the Moodle LMS?
Make sure your Moodle administrator has configured the netboard.me LTI integration.
  1. Open the course to which you want to add a netboard.
  2. Click the Add an activity or resource button.

  3. Select the External Tool option on the Activities tab.

  4. Select the netboard.me tool (it may be named differently by your Moodle administrator) in the Preconfigured tool selector and click the Select content button.

  5. A pop-up window will appear with your netboards. Select the access level at the top and click on a netboard to add it to the course.

How do I add netboards to a course in the Canvas LMS?
Make sure your Canvas administrator has configured the netboard.me LTI integration.
  1. Open the course to which you want to add a netboard.
  2. In the Assignments section click the + Assignment button.

  3. Select the External Tool option in the Submission type selector.

  4. Click on the netboard.me tool (it may be named differently by your Canvas administrator).

  5. A pop-up window will appear with your netboards. Select the access level at the top and click on a netboard to add it to the course.

  6. For the expected experience you should select the Load in a new tab option.

  7. Click the Select button.
How do I add netboards to a course in the Blackboard LMS?
Make sure your Blackboard administrator has configured the netboard.me LTI integration.
  1. Open the course to which you want to add a netboard.
  2. Go to the Content section.

  3. Select the netboard.me tool (it may be named differently by your Blackboard administrator) in the Build Content dropdown.

  4. Select the access level at the top and click on a netboard to add it to the course.

Post a video

How to post a video?
  1. Switch your netboard to the Edit mode by clicking Edit button in the top menu.
  2. Enter video URL in the "Post any link" field and press Post button.
    Example of the video URL from Youtube: http://www.youtube.com/watch?v=JGXi_9A__Vc
  3. Click Save button in the top menu to apply your netboard changes.
  4. Click on just saved video post to make video player appear.
Which video services are supported?
Video is being discovered automatically using provided link. We know that following services are supported, but there is no way to get the full list:
YouTube
Vimeo
Facebook
Animoto
Animatron
Bambuser
College Humor
Coub
Crackle
Daily Motion
dotSUB
GfyCat
Framebuzz
Funny or Die
Hulu
Kinomap
MajorLeagueGaming (MLG)
MovieClips
Minoto Video
Nanoo.tv
NFB.ca
Rumble
Sapo.pt
Screencast
screen9
Streamable
TED
Twitch.tv
UStream
Veer.tv
Verse
Veervr.tv
Vidlit
Viddler
Videojug
Vine
Vlipsy
Vzaar
Wistia
WordPress TV
Yandex Video
mais.uol.com.br

Didn't find the answer? Contact us via support@netboard.me