Effective Date: 14-May-2025
Last Updated: 14-May-2025

Privacy Policy

1. Introduction

Netboard.me ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in accordance with the General Data Protection Regulation (GDPR) and the Family Educational Rights and Privacy Act (FERPA).

2. Information We Collect

Personal Information:

When you register or fill out a form on our site, we may collect the following personal information:

Anonymized Information:

We may collect the following anonymized information when you use our site, which is not linked to your account:

We may log certain user actions (such as login times or post edits) for security, abuse prevention, and account recovery purposes. These logs are stored securely and access is limited to authorized personnel.

3. Use of Collected Information

We use the collected information to:

4. Legal Basis for Processing (GDPR Compliance)

Our processing of personal data is based on one or more of the following legal bases, as permitted under the General Data Protection Regulation (GDPR):

5. Data Protection Rights

Under GDPR and FERPA, you have the right to:

Under FERPA, students (or their parents, where applicable) have the right to inspect and review educational records maintained by an institution, to request amendment of inaccurate records, and to consent to disclosures of personally identifiable information, except as authorized under FERPA.

To exercise these rights, please contact us at: support@netboard.me. We will respond within a reasonable timeframe.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Your data is stored and processed in the European Union: in Germany (Frankfurt, Falkenstein) and the Netherlands (Amsterdam).

A list of subprocessors used by Netboard.me (e.g. analytics or support tools) is available on request or via the Privacy section on our Help Center page. All subprocessors are subject to data protection obligations consistent with this Privacy Policy.

7. Cookies

We use cookies to enhance your experience on our site. Cookies help us determine your login state and preferences. We do not store sensitive personal data in cookies.

You can always opt out of cookies that are not strictly necessary for the site to function properly, even if you have previously given your consent.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

These sites are not governed by this Privacy Policy. We encourage you to review their privacy practices before interacting with them.

10. FERPA Compliance

For users affiliated with educational institutions in the United States, we comply with FERPA regulations. We do not disclose education records or personally identifiable information from such records without appropriate consent or as permitted by law.

When Netboard.me is used under the direction of an educational institution (e.g., a school or university account), the institution is considered the data controller, and Netboard.me acts as a data processor under GDPR and a “school official” under FERPA, bound to act under the institution’s instructions.

11. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our site and updating the "Last Updated" date.

We encourage you to review this page periodically to stay informed about how we are protecting your information.

13. Children's Privacy

Netboard.me is committed to protecting the privacy of children.

Users under the age of 16 in the EEA or under 13 in the United States may only use Netboard.me under the supervision of a teacher or legal guardian, or after verifiable parental consent has been obtained.

We require users to confirm that they are at least 13 years old or have obtained permission from a parent or legal guardian before using features that involve personal data (such as registration or commenting) and consent to our Terms and Privacy Policy. We do not knowingly process personal data of children under the applicable age without such confirmation.

If we become aware that we have inadvertently collected personal information from a child under 13 without parental consent, we will take steps to delete such information promptly.

For users in the European Economic Area (EEA), where GDPR applies, the minimum age for providing consent is determined by the member state's law and may vary between 13 and 16 years. We do not knowingly process personal data of children under the applicable age without parental consent.

We also comply with the U.S. Children’s Online Privacy Protection Act (COPPA), which imposes certain requirements on services directed to children under 13. We do not knowingly collect or solicit personal data from children under 13 without appropriate consent.

If an account is not created by the user directly, but for example by a teacher, school staff member, or via integration with a system such as a school LMS or another connected system, it is the responsibility of the individual or organization creating the account to ensure age requirements, parental consent, and other legal bases are fulfilled. Netboard.me does not verify such consent and accepts no responsibility for accounts created without proper authorization.

If you believe that we have collected personal information from a child without the necessary consent, please contact us at support@netboard.me, and we will take appropriate measures to investigate and address the issue.

14. Responsibility for Third-Party Personal Data

If you upload or publish any personal data of third parties (e.g., student names, photos, or results), you must ensure that you have obtained appropriate consent or have another legal basis under applicable data protection laws (e.g., GDPR, FERPA). Netboard.me does not verify whether you have such rights and accepts no responsibility for personal data submitted without valid legal grounds.

15. Use of AI Features

Netboard.me offers optional AI-powered features, such as quiz generation and question answering, which rely on integration with OpenAI.

These features require explicit user action to activate. When used, only the selected content or user-submitted question is securely transferred to OpenAI for processing. Netboard.me does not transmit personal user data. The content shared is entirely under user control.

These services are provided under a Data Processing Agreement (DPA) with OpenAI Ireland Ltd, in compliance with the General Data Protection Regulation (GDPR).

Use of these features is entirely voluntary.

16. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: support@netboard.me.

We are willing to enter into a Data Processing Agreement (DPA) with educational institutions that require additional contractual safeguards. Please contact support@netboard.me to request a DPA.


© 2025 netboard.me